Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (661)837-1228.
- What are the Hospital hours?
Our hospital is open Monday, Tuesday, Thursday and Friday until February 13th 2017. Starting February 13th we will be open Monday through Thursday from 8:00 am to 5:00 pm. The clinic is closed on Saturday and Sunday.
Do I need to have an appointment?
Yes, patients are seen by appointment. However, emergencies are admitted at any time without an appointment. Please call us if you a have an emergency. Ferals in traps are admitted any time during office hours but please call and let us know you have caught the feral and that you are on the way in.
- What forms of payment do you accept?
Cash, Check, Mastercard and Visa
- Can I make payments?
Payment is required at the time of service. We do offer Care Credit but client must be approved before coming to the clinic. Go to their website at CareCredit.com.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done as young as 2 months of age and/or 2 pounds body weight. An exam, prior to surgery, is necessary to determine whether your cat is healthy enough to undergo the surgical procedure. Vaccinations appropriate for the age and lifestyle of the cat are highly reccomended before surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your cat. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter of kittens?
No, there is no advantage to letting your cat have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted kittens.
- Do you board pets?
Yes, we do boarding for our clients.
- What are your cat condos like?
Our kitty enclosures are all spacious and indoor. Blankets and food are provided for our boarders, but you are always welcome to bring your own.